Sodexo and Central Manchester University Hospitals scoop partnership award
Sodexo and Central Manchester University Hospitals NHS Foundation Trust (CMFT) scooped the Working in Partnership Award at the 2015 Association of Healthcare Cleaning Professionals (AHCP) Awards, which recognise the talent and contribution made to healthcare cleaning in the UK.
The Working in Partnership Award is presented to the organisation that demonstrates where a valuable partnership has been developed and integrated to meet the organisations’ goals, and improves the patient environment experience.
Sodexo was given the award for its implementation of its ‘cleaning matters’ boards, a patient-focused communication tool that helps to instil confidence that cleanliness is a top priority at CMFT.
Patient feedback highlighted the need to understand what happens on their hospital ward relating to the cleaning regime.
Sodexo’s cleaning matters boards break down the information patients require into four areas, all written from a patient perspective. The boards detail the importance of cleanliness; what cleaning activity they will experience whilst a patient and who the cleaning team are. They also provide a feedback tool for those patients who wish to discuss the services provided.
Sharon Salmon, FM improvement team manager, facilities department, Central Manchester NHS Foundation Trust, said:
“The cleaning matters boards introduced in all our wards and departments allow our patients to access information regarding the services they can expect from Sodexo whilst a patient at Central Manchester. By using photographs of Sodexo staff who work on this site, Sodexo are demonstrating how proud they are of their workforce and the level of service they provide.”
The post Sodexo and Central Manchester University Hospitals scoop partnership award appeared first on FMJ.
Source: FMJ
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